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Your safe holidays in Rivazzurra di Rimini: preventive measures

Your health is at the center of it all

Hotel Très Jolie has been run by our family for more than 50 years, and at times like these we know how important it is to be sure you can spend a holiday in total safety for yourself and your loved ones.
If you visit us in Rivazzurra di Rimini, we will be ready to welcome you while following all the preventive measures.
Here is how we will take care of you and your loved ones during your holiday in our hotel:

1) Bookings and Deposits

Those who book by June 2020:
  • can cancel the reservation up to 7 days before the arrival date
  • no deposit is required for booking confirmation
  • can ask to change the arrival and departure dates, subject to availability at our facility

2) Entertainment

  • Entertainment activities, if allowed, are performed in compliance with the social distancing of at least 2 meters.
  • Entertainment activities with children are designed and organized to avoid creating groups and to entertain them in safety
  • Children's recreation areas will be cleaned and sanitized if used.

3) Cleaning and sanitizing the structure

  • We use specific cleaning products recommended by the Ministry of Health
  • Sanitization of the air conditioning systems batteries and air changes is carried out weekly
  • Each public area is cleaned and sanitized with specific protocols in a thorough manner
  • Sanitization of the external areas is carried out every 2 weeks (but also more often according to the flow of customers)
  • Areas in contact with the public are continuously sanitized.
  • Elevators are sanitized several times a day. 

4) Cleaning and sanitizing the rooms

  • The rooms are sanitized with ozonation upon every check-out
  • Cleaning and sanitizing the linen is carried out by the owners with appropriate products
  • We use specific medical and sodium hypochlorite-based products at their right concentrations for all surfaces and these are supplied by a certified company.

5) Safety distances

  • In the public areas: our spaces are large and it is possible to keep a meter and half away from the other guests
  • In the refreshment and catering areas: breakfasts and dinners are served in full respect of the social distancing imposed by the regulations
  • Breakfast is served in «table service» or «room service» mode
  • Meals are served to a much smaller number of people than the total capacity of the rooms with a guaranteed social distance of 2 meters.

6) Staff

  • All staff are equipped with virus prevention devices (masks and gloves) for their own safety and that of our guests
  • All staff are trained on hygiene rules and protocols to be followed so that they can work safely for themselves and others. 
  • You can contact our Covid Manager/Owner for any questions, requests and to report any symptoms in order to take all necessary precautions.

7) Guests

  • The use of mask inside the structure is not mandatory but it is a good practice when moving in corridors and public areas, we will all use it to ensure your safety and ours.
  • The hotel's public areas can only be accessed by wearing a mask (available at reception). 
  • A containment protocol for suspected Covid-19 cases has been drawn up and can be put into action at any time by the Covid Manager
  • Keep a distance of at least 1 meter from other guests and staffs.
  • Do not stand on sofas or tables in the lobby unless at a safe distance
  • Do not leave personal belongings or luggage in public areas.
  • Only one person is allowed in the elevator at a time: if you have no special needs, we kindly ask you to use the stairs.
  • Cover your mouth and nose with a handkerchief / tissue in case you sneeze.
  • If you have a fever or flu-like symptoms, please inform the hotel staff.
  • Thermometers are available at the reception to conduct body temperature checks

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3 times Jolie


1

A quiet location a few steps from the sea


2

Genuine traditional
dishes


3

Services for children
and pets

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Via Trapani, 11 - 47924 Rivazzurra | Management: Family Montebelli - Tel. +39 0541/372680 - Privacy Policy P.Iva 03427080407
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